Frequently Asked Questions

Limited Operations: Please check the latest operating hours and read about changes to our normal operations here before planning your visit.

Q: Where is the PEZ Visitor Center?

A: 35 Prindle Hill Rd. Orange, CT 06477, conveniently located off I-95 exit 41 in Orange, CT  Phone - 203-298-0201

Q: Do you charge admission?

A: Yes, admission is $5 for adults, $4 for children (3-12) and seniors (60+). Children under three are free. Each admission includes a lanyard and a $2.00 store credit good toward the purchase of any merchandise.

Q: Do you offer group rates? 

A: Due to limited capacity, we are not currently booking groups or parties.

Q: Do you have space for gatherings?

A: Due to limited capacity, our gathering space is currently unavailable. 

Q: Do you have party packages?

A: Due to limited capacity, we are not currently booking groups or parties.

Q: Do you have guided tours?

A: Visits are self-guided. Interactive stops are located throughout the center. Also every month we offer an interactive game with a prize for those who complete the activity! Due to health code regulations, guests are not permitted into the factory or production areas.

Q: When can I see production taking place?

A: Production runs Monday-Friday except holidays, the week between Christmas and New Year's and a two-week Summer break. The glass wall looking onto to the production floor shows where the dispensers and candy are packaged.

Q: Do you have parking for over-sized vehicles?

A: Yes, bus and RV/Truck parking is available.

Q: Can I make my own candy?

A: Due to limited capacity we are not currently offering candy demos.

Q: Can I bring my pet?

A: Sorry, pets are not allowed on the grounds or inside the facility. Only properly identified service animals are allowed inside with their owner.