Refund policy

Return Policy
PEZ.com return policy and terms of sale;

All sales through PEZ.com are final. If an item is damaged in transit or determined to be incorrect, the item will be replaced or refunded at our discretion, otherwise there are no refunds, returns or exchanges. Once an order is placed it cannot be modified or cancelled so please select carefully.

**Please inspect the box before signing for it. If the box looks like it was damaged or opened in transit, please do not sign for it. Refuse the shipment and contact PEZ customer service at 1-877-404-8124 Monday - Friday 9:00am- 4:00pm Eastern time. UPS will not issue credit for damage if the box is signed for.

In the event there is an issue with your order you must contact PEZ customer service within 10 business days of receiving your order. Call 1-877-404-8124 (Monday-Friday 9:00am-4:00pm Eastern time) or email info@pezcandyinc.com for information and instructions.